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Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Position Title CLERK TYPIST
Job Category Clerical
Posting Number 20172621
Position Status Active-Per-Diem
Positions Supervised


Customer Service Statement

CUSTOMER SERVICE: Demonstrate adherence to the Group’s Customer Service Standards designed to support the mission of USF Health: enhancing life by improving health through research, education and healthcare. Our commitment is to improve the full spectrum of health, from the environment, to the community, to the individual. Together, through talent and innovation, USF Health is developing real-world solutions to reach our shared value – making life better.

Position Summary

Update patient addresses in PCIS from return mail, Gulf Coast skip trace and Emdeon file processing report. Using the Deceased report update the patients account with the date of death in PCIS. Using payment posting functionality process account adjustments. Back-up to Registration to enter or update demographic information.

Position Requirements

Education: High School or College Student or equivalent experience.

Skills: Typing and ten-key touch. Take direction and work independently. Must be fluent and able to conduct business in English which includes reading, writing and speaking.

  • Requirements reflect the minimum level necessary to be eligible for this position. Equivalent combinations of education and experience may be considered.
Customer Service Performance

CUSTOMER SERVICE PERFORMANCE EXPECTATIONS: Courteous and helpful behavior towards patients, physicians, coworkers and external customers; professional and efficient verbal and written communications; accomplishing tasks through teamwork and initiative; and ensuring a timely and thorough response to complaints and/or critiques, and anticipating the needs of all you come in contact with.

Physical Demands
Special Instructions to Applicants
Department Name RCO-Customer Support Team
Work Schedule Summary

Specific Duties and Responsibilities

Percentage 25

Update patient address in PCIS using multiple reports

Percentage 25

Update patients date of death in PCIS

Percentage 25

Account Adjustments

Percentage 15

Back-up to Registration updating demographic information in PCIS

Percentage 10

Other duties as assigned

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a High School Diploma or Equivalent?
    • Yes
    • No
  2. * Are you willing to work less than 20 hours per week?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Letter of Recommendation 1
  3. Letter of Recommendation 2
  4. Letter of Recommendation 3